Frequently Asked Questions
About 6s.live

On the login page, tap "Forgot Password" below the login button. Enter the mobile number linked to your account and you will receive an OTP. Enter the OTP, then set a new password. The whole process takes about 60 seconds. If you no longer have access to your registered number, contact 6s.live support directly for account recovery.

No. 6s.live allows one account per person. Creating multiple accounts to claim bonuses more than once is against the terms and conditions and will result in all accounts being permanently suspended and any winnings being voided. If you accidentally created a duplicate account, contact support immediately to have it removed before it causes issues.

Basic verification happens automatically when you confirm your mobile number via OTP during registration. For higher withdrawal limits, 6s.live may ask for a photo of your national ID (NID). Upload it through the verification section in your account settings. Verification is usually completed within a few hours during business hours.

To close your 6s.live account, contact the support team via live chat or email at [email protected]. Before closing, make sure you have withdrawn any remaining balance. Account closure requests are processed within 24 hours. If you are closing your account for responsible gaming reasons, you can also request a self-exclusion period instead of permanent closure.

6s.live accepts deposits and withdrawals via the three most popular mobile financial services in Bangladesh:

• bKash — the most widely used option among 6s.live players
• Nagad — fast processing, widely available
• Rocket — Dutch-Bangla Bank mobile wallet

All transactions are in BDT. No bank account or credit card is required.

Deposits via bKash, Nagad, and Rocket are credited to your 6s.live balance almost instantly — usually within 30 seconds of completing the payment on your mobile wallet app. If your balance has not updated after five minutes, check that the transaction was successful on your wallet app, then contact 6s.live support with the transaction reference number.

Go to the withdrawal section in your account, enter the amount you want to withdraw, select your preferred wallet (bKash, Nagad, or Rocket), and confirm. Withdrawals are processed and sent to your mobile wallet — most are completed within 5 to 15 minutes. Make sure the wallet number you enter matches the one registered on your 6s.live account to avoid delays.

The minimum deposit on 6s.live is set low enough for casual players to get started without a large commitment. The minimum withdrawal amount is also kept accessible so you can cash out small wins without waiting to accumulate a large balance. For the exact current limits, check the cashier section inside your account — limits are occasionally updated.

First, wait five minutes and refresh your account page. If the balance still has not updated, open your bKash, Nagad, or Rocket app and confirm the transaction was successful and shows a completed status. Then contact 6s.live support via live chat and provide the transaction ID, the amount, and the time of the transaction. The support team will manually verify and credit your balance, usually within 30 minutes.

6s.live currently offers six main games and categories:

• Dinosaur Tycoon — arcade shooter with multipliers
• Ocean King Jackpot — progressive jackpot fish game
• God Fish Slicing — skill-based slicing arcade
• Mines Gold — strategy grid game with cashout control
• Basketball Live Betting — real-time in-play odds
• Voucher & Daily Bonus — free daily credits

All games are available on both the website and the 6s.live mobile app.

In Mines Gold, you choose how many mines to place on a grid before each round. The more mines you add, the higher the potential multiplier — but the higher the risk of hitting one. You reveal tiles one by one. Each safe tile increases your multiplier. You can cash out at any point to lock in your winnings. If you reveal a mine, the round ends and you lose your stake for that round.

Yes. All 6s.live fish arcade games — including Dinosaur Tycoon, Ocean King Jackpot, and God Fish Slicing — use certified random number generation (RNG) to determine fish spawn rates, movement patterns, and payout values. The RNG system is independently verified. No player has an unfair advantage over another, and the platform does not manipulate outcomes based on your bet size or account history.

The Basketball section shows live odds that update every few seconds based on the current match situation. You can bet on match winner, point spreads, and quarter totals while the game is in progress. Once you place a bet, the odds are locked in at the price shown at the time of your bet. Winnings are calculated and settled automatically as soon as the relevant market result is confirmed.

If a game disconnects or freezes during an active round, 6s.live's system records the game state at the point of disconnection. When you reconnect and reopen the game, it will resume from where it left off in most cases. If the round cannot be resumed, the bet is either refunded or settled based on the last recorded game state. Contact support with the round ID if you believe a bet was incorrectly settled.

The welcome bonus is automatically applied when you register a new account and make your first qualifying deposit. You do not need to enter a promo code. Once your deposit is confirmed, the bonus credits are added to your balance and can be used across all games in the 6s.live lobby. Check the current welcome bonus terms in the promotions section of your account for the exact match percentage and minimum deposit amount.

Daily vouchers are free bonus credits that 6s.live gives to active players every day. To claim yours, simply log in to your account each day and visit the Voucher page. The voucher is added to your balance automatically. Vouchers can be used on any game — fish arcade, Mines Gold, or basketball betting. They reset every 24 hours, so log in daily to make sure you never miss one.

Yes. Like all online gaming platforms, 6s.live applies wagering requirements to bonus credits before they can be withdrawn as real BDT. The wagering requirement means you need to play through the bonus amount a certain number of times before the resulting winnings become withdrawable. The exact multiplier is shown in the bonus terms when you claim each offer. Daily vouchers typically have lower wagering requirements than the welcome bonus.

First, refresh your account page and check your balance again — sometimes there is a short delay. If the voucher still has not appeared after a few minutes, check whether you already claimed today's voucher (each voucher can only be claimed once per day). If you are sure you have not claimed it yet and it is still not showing, contact 6s.live support with a screenshot of the voucher page and your account details.

The 6s.live app is available directly from the official website — visit the App page and tap the download button. The APK file for Android is under 25 MB and installs in about 30 seconds. For iOS, follow the instructions on the App page to install the web app to your home screen. The app is not listed on the Google Play Store or Apple App Store, so always download from the official 6s.live site only.

Android blocks APK files from unknown sources by default. To install the 6s.live app, go to your phone's Settings → Security (or Privacy) → enable "Install from Unknown Sources" or "Allow from this source" for your browser. Then re-download the APK from the official App page and tap the file to install. If you still have issues, try clearing your browser cache and downloading again.

All games, features, and payout rates are identical between the app and the website. The app offers a few practical advantages: faster game loading, push notifications for live match odds and daily voucher drops, one-tap login with biometrics, and a smoother touch experience for fish arcade games. If you play on mobile regularly, the app is the better option.

Yes. 6s.live keeps player funds in segregated accounts, separate from operational funds. All financial transactions are encrypted using industry-standard SSL. Your bKash, Nagad, or Rocket wallet details are never stored on 6s.live servers — payments are processed through the respective mobile financial service providers directly. Enable two-factor authentication (2FA) in your account settings for an extra layer of protection.

6s.live takes responsible gaming seriously. Available tools include:

• Deposit limits — set a daily, weekly, or monthly cap on how much you can deposit
• Session time reminders — get notified after a set amount of play time
• Self-exclusion — temporarily or permanently block access to your account
• Reality checks — periodic pop-ups showing how long you have been playing

Visit the Responsible Gaming page for full details and to activate any of these tools.

Change your password immediately using the "Forgot Password" option on the login page. Then contact 6s.live support via live chat or email at [email protected] to report the suspected unauthorised access. The support team can review your account login history, freeze the account if needed, and help you secure it. Never share your password or OTP with anyone — 6s.live staff will never ask for your password.